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If you are using a screen reader and are having problems using this website, please call (323) 513-6222 for assistance.
ADA Info
(Americans with Disabilities Act)

Cruel World is a fully accessible event, and we are dedicated to continually improving our efforts to ensure you have access to all the festival amenities. We welcome and encourage all feedback and suggestions from our patrons. For information not included in the page below, please contact us at adafestivals@goldenvoice.com.

Please note that it may take up to three business days (weekends not included) to receive a response. During the week of the event, you can expect a response within 24 hours. If you are already onsite at the event and require assistance, please visit any of our Access Centers onsite to receive direct assistance.

WHEELCHAIR ACCESSIBILITY

The venue is fully navigable for people with mobility disabilities. There are accessible pathways connected throughout the venue including parking, entrances, stages, vendors and all other activity areas.

PARKING

Handicap accessible parking is available at all lots. There is a extremely limited amount of on-site ADA Parking available which is available on a first-come first-serve basis Handicap patrons must present a valid handicap placards, plates and/or permits, as well as the applicable proof that it belongs to them. Please note that it’s against the law to park in an accessible parking space without the required ADA credentials or to fraudulently use someone else’s in order to gain access to ADA parking spots.

ACCESS CENTER

Please Note: You must stop here to get your ADA wristband credential.

There will be an Access Center conveniently located inside the entrance of the venue. At the Access Center you can:

  • Get your ADA wristband credential.
  • Get your ADA questions answered.
  • Learn about other accessibility services.

Wristband Policies

  • ADA Wristbands are good for the whole weekend
  • DO NOT remove your wristband for the duration of the festival
  • One companion wristband will be issued for each disabled patron, exceptions will be made for families with young children
  • If a disabled guest wants to switch their companion, please bring the old companion wristband to the Access Center to be reissued.

ACCESSIBLE VIEWING AREAS

There will be accessible viewing areas made available to ADA patrons who may need to see above the crowd.

ACCESSIBLE VIEWING AREA POLICIES

  • Companions may be asked to stand if capacity is reached.
  • These are non-smoking areas.
  • Patrons are not allowed to save spots and if a guest is not-present for over an hour, their area will be given to another disabled guest.

SERVICE ANIMALS

Service animals are permitted throughout the festival grounds; however this does not include emotional support animals, therapy animals, or companion animals. Only legitimate service animals will be allowed within the festival footprint. Pets are not allowed and will be turned away.

If you are bringing a service animal, make sure to check in at the Box Office for registration. Only legitimate service animals that are properly trained and under the proper care of their owners will be provided with the appropriate credentials.

All service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.

Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal.

AASL, CAPTIONING, AND VISUAL ACCOMMODATION REQUESTS

If you would like to request ASL interpretation, captioning, Braille/large font print, guided tours, or any other specialized requests, please email us at requests@tenfiftyent.com. Please note that requests should be made no later than 30 days prior to the event.