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If you are using a screen reader and are having problems using this website, please call (888) 842-5007 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.
 Frequently Asked Questions
  • What time does the festival start and end?

    Venue doors open at 12pm. Schedule will be posted on the website closer to the festival date. Curfew 11pm Saturday / 10:55pm Sunday.

  • Will you be posting set times in advance?

    Yes. Set times will be posted on the website closer to the festival date.

  • Is the festival all ages?

    Yes.  Excluding Clubhouse and Clubhouse Platinum which are 21+.

  • Is this festival real?

    100%! Can't wait for you to join us.

  • Is there anywhere to sit?

    This is a general admission festival on a grassy golf course, no assigned seating. There are some picnic-style seating scattered throughout the site for you to take a break and enjoy a meal.

  • I placed an order but did not receive my ticket(s).

    Please contact Ticket Purchase Support.

  • Can my ticket be scanned from my mobile device?

    Yes, passes are QR codes that can be downloaded to your smartphone wallet.

  • Are payment plans available?

    Yes. Check our Payment Plan section for more information.

  • I am no longer able to attend, can I get a refund?

    Sorry, no refunds.

  • What is the Waitlist? How does it work?

    You can learn all about the official waitlist here.
    You can contact them with questions here: support@lyte.com

  • I have questions about the Waitlist, who can I ask?

    You can contact them with questions here: support@lyte.com

  • Where do I park for this event?

    Please check our Getting Here page.

  • I’m traveling from out of town, where should I stay?
     Here’s some closer places to consider!
  • Do you have a lost & found?

    Yes, we do! Check items online anytime on our Lost & Found page.

  • Can I bring a camera?

    A phone camera, small point and shoot without interchangeable lenses or GoPro (no poles/extender) are fine to bring in. No video cameras or professional cameras will be allowed into the event.

  • Is there public transportation to the event?

    Please check our Getting Here page.

  • Where is the rideshare drop off/pick up point?

    Please check our Getting Here page.

  • Will there be free water refill stations?


  • Are there lockers available?

    Yes! You can reserve a locker here. 

  • Will there be vegan/vegetarian food?

    Yes, curated by our good friends from EAT DRINK VEGAN! Explore our Eat & Drink options.

  • How will Covid-19 affect this event?
      Please review our Health & Safety info here.
  • If the festival doesn’t take place, will I get a refund?
     Yes, you will have the option to roll over your pass to the following festival or request a refund. 
  • What if my question isn't asked frequently enough to be listed here?

    Please contact us with any other questions you may have here.

  • Can I volunteer or are you hiring?
    As much as we appreciate your interest, we are not able to have volunteers. To review Goldenvoice Job opportunities, please click here.
  • Will there be breast pumping stations?
    Need a place to pump and store? We got you covered! B.Y.O.P. (Bring Your Own Pump) to select medical tents for an exclusive pumping & feeding space. All locations will have power for electric pumps as well as washing stations (non-potable water) with soap and sanitizing wipes. Refrigeration capabilities will be available. 

    Check festival map for locations TBD.