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If you are using a screen reader and are having problems using this website, please call (888) 226-0076 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.

Passes & Order Info

  • All ages are welcome.
    • Excluding Clubhouse (21+ only)
    • Children 5 & under are free (must be accompanied by a ticketed adult).
  • Show will take place rain or shine.
  • Lineup and set times are subject to change without notice.


  • There is an 8 pass limit.
  • All sales are final. No refunds.
  • Our ticketing platform is powered by AXS. Create an AXS custom Cruel World Fan account or update your current AXS information here.
  • AXS Mobile ID digital passes & separately purchased general/preferred parking passes will be sent within 10 minutes after you complete your purchase.
  • AXS Mobile ID digital parking passes that come with VIP or CLUBHOUSE purchases and/or Merch package upgrade passes, are sent separately and will begin sending 72 hours or more from the festival.
  • You may transfer individual tickets through AXS account – instructions can be found HERE. 
  • Passes will be scanned from your phone on the Goldenvoice Festivals app or AXS App at the entrance gate.
  • Passes are valid for the single day you purchased.
  • Minimum browser requirements are required to place an order online. Make sure you have the most updated browser version.
  • Please visit our Accessibility Page for Accessibility / ADA Information.


Once you’ve purchased your passes, you can manage your order via Fan Account. To access Fan Account, login HERE. Here, you can do things like:

  • View order details
  • View payment plan and payment schedule
  • View special offers and upgrades
  • Transfer tickets to a friend


Hours: Mon-Fri 8am-10pm CST, Sat & Sun 12pm-10pm CST
Live Chat available!
Please include your order number with your correspondence.


Visit https://www.klarna.com/us/customer-service/


Located on site on the east side of the Stadium between Gates A & B.
Box office hours: 5/11/24 11am - 10pm
No Cash accepted.
There will be limited temporary parking in Lot H.