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If you are using a screen reader and are having problems using this website, please call (888) 842-5007 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.

Passes & Order Info

  • All ages are welcome.
    • Excluding Clubhouse (21+ only)
    • Children 5 & under are free (must be accompanied by a ticketed adult).
  • Show will take place rain or shine.
  • Lineup and set times are subject to change without notice.
  • New for 2023! Our ticketing platform is powered by AXS. Create an AXS custom Cruel World Fan account or update your current AXS information here. 
  • ORDER INFORMATION

    • There is an 8 pass limit.
    • All sales are final. No refunds.
    • New for 2023! Our ticketing platform is powered by AXS. Create an AXS custom Cruel World Fan account or update your current AXS information here.
    • AXS Mobile ID digital passes & separately purchased general/preferred parking passes will be sent within 10 minutes after you complete your purchase.
    • AXS Mobile ID digital parking passes that come with VIP or CLUBHOUSE purchases and/or Merch package upgrade passes, are sent separately and will begin sending 72 hours or more from the festival.
    • You may transfer individual tickets through AXS account – instructions can be found HERE. 
    • Passes will be scanned from your phone on the Goldenvoice Festivals app or AXS App at the entrance gate per day.
    • Passes are valid for the single day you purchased.
    • Minimum browser requirements are required to place an order online. Make sure you have the most updated browser version.
    • Please visit our ADA Page for ADA Information.

    MANAGE YOUR PASSES / FAN ACCOUNT

    Once you’ve purchased your passes, you can manage your order via Fan Account. To access Fan Account, login HERE. Here, you can do things like:

    • View order details
    • View payment plan and payment schedule
    • View special offers and upgrades
    • Transfer tickets to a friend

    AXS ORDER SUPPORT

    https://support.axs.com/
    Hours: Mon-Fri 8am-10pm CST, Sat & Sun 12pm-10pm CST
    Live Chat available!

    WILL CALL / BOX OFFICE

    Located on-site on the east side of the Stadium between Gates A & B.
    Box office hours: Saturday 11am - 10pm.
    There will be limited temporary parking in Lot H.